🐶 About the Puppy

Q: What breed is this puppy? This is a Pomeranian Bear Face puppy.

Q: What does “bear face” mean? Bear face Pomeranians have a rounder face, shorter nose, and fluffy look.

Q: How big is this puppies' parents? This puppy's mom weighs "blank pounds," and their father weighs "blank pounds".

Q: Is this puppy male or female? This puppy is a 

Q: When was the puppy born? The puppy was born on 

Q: When can the puppy go home? This puppy is able to go home at 8 weeks. 

 

💉 Health & Care

Q: Is the puppy healthy? Yes. All puppies are checked by a vet.

Q: Are shots included? Yes

Q: Is the puppy dewormed? Yes.

Q: Will I get health records? Yes. You will receive vaccination and health paperwork.

Q: Is there a health guarantee? Yes / No
If yes → Covers ___ days for ___ conditions.

📦 What Comes With the Puppy?

Q: What is included with my puppy? Your puppy comes with:

• Health/vaccine record

• Starter food

• Blanket/toy (optional)

• Care instructions

💳 Checkout & Purchase Process

Q: How do I reserve a puppy? Choose your puppy and place your deposit/order online.

Q: Do I have to pay in full? Yes / No Most breeders offer:

• Deposit to reserve

• Remaining balance at pickup/delivery

💰 Deposits

Q: What is a deposit? A deposit is a small payment that holds your puppy.

Q: How much is the deposit? $___

Q: Is the deposit refundable? Yes / No
Common policy → Deposits are non-refundable but transferable.

Q: What happens after I pay the deposit?

• Puppy is marked “Reserved”

• You receive confirmation

• Breeder contacts you

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⏳ Pre-Orders Explained

🐾 What is a Pre-Order?

Q: What is a pre-order? A pre-order means the puppy is not ready yet, but you can reserve one.

Used when:
✔ Puppy too young
✔ Upcoming litter
✔ Specific color/gender request

💰 Pre-Order Deposit

Q: Do I still pay a deposit?
A: Yes.

Q: What does the deposit do?
A: It secures your place on the waitlist.

📅 Timeline After Deposit / Pre-Order

Step 1 – Deposit Placed
Customer reserves puppy.

Step 2 – Confirmation
Breeder contacts buyer within ___ hours/days.

Step 3 – Puppy Growth Period
Puppy stays with breeder until ___ weeks old.

Typical timeframe:

• Puppies go home at 8–12 weeks

• If puppy is 4 weeks old → wait ~4–8 more weeks

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🏠 Receiving the Puppy

🚗 Pickup Option

Q: Can I pick up my puppy?
A: Yes / No

Q: Where is pickup?
A: ___ City, ___ State

Q: When will pickup happen?
A: Scheduled when puppy is ready.

🚚 Delivery Option (If Offered)

Q: Do you offer delivery?
A: Yes / No

Q: How does delivery work?
A:

Options you might list:

✔ Flight nanny
✔ Ground pet transport
✔ Local hand delivery

Q: Is delivery extra?
A: Yes / No
Delivery cost: $___

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⏰ Total Wait Time (Very Important!)

Q: How long until I get my puppy?

Example answers:

✔ Available now → Pickup/delivery within ___ days
✔ Young puppy → ___ weeks
✔ Pre-order → Depends on litter (usually ___ weeks/months)

📜 Important Purchase Questions

These protect the breeder & buyer.

Q: Can I cancel my order?
A: Yes / No (state policy)

Q: What if something happens to the puppy?
A: Refund / Replacement / Credit policy

Q: Do you accept payment plans?
A: Yes / No

Q: What payments do you accept?
A: Card / Zelle / Cash / etc.

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❤️ Lifestyle & Suitability

Q: Are Pomeranians good with kids?
A: Yes, with supervision.

Q: Do they shed?
A: Yes, they have fluffy coats.

Q: How much grooming is needed?
A: Regular brushing is needed.

Q: Are they apartment friendly?
A: Yes.